All times listed below are CEST (GMT+2)
08h45 - 09h00
Congress opening and welcome messages
09h00 - 09h25
Targeting the managed services partner opportunity
Matthew Ball
Chief Analyst, Canalys
Matthew Ball leads Canalys' global infrastructure, cloud and cybersecurity research. He analyzes the impact of converging technologies on the channel, driven by digitalisation and deployment of Internet of Things, across core data and edge computing environments. He also leads confidential consultancy projects, participates in various channel surveys, and provides clients with expert advice and analysis.
09h30 - 10h15
How to avoid the mistakes that MSPs often make!
Richard Tubb
IT Business Growth Expert
Richard Tubb is one of the best-known experts within the global IT Managed Service Provider (MSP) community. He launched and sold his own MSP business before creating a leading MSP media and consultancy practice. Richard helps IT business owners take back control by freeing up their time and building a business that can run without them. He’s the author of the book “The IT Business Owner’s Survival Guide” and writer of the award-winning blog
10h15 - 10h45
Break & visiting the exhibition
10h45 - 11h30
Asymmetrical setting in cybercrime: Overview out of the European perspective –
How can we get back the sovereignty of our systems?!
Hans-Wilhelm Dünn
President, German Cyber Security Council e.V.
Hans-Wilhelm Dünn is co-founder and president of the German Cyber Security Council e.V. (CSRD).In the CSRD he is, among other things, head of the Energy Hub and member of the eHealth Hub and advises operators of critical infrastructures on cybersecurity-related topics. He is also involved in the establishment of the Research Institute for Cyber Security at the University of Digital Sciences in Berlin. He shares his expertise at high-level events as a keynote speaker and panelist, and he is a frequent contact for TV broadcasters and other media formats.
11h35 - 12h20
Managed SOC for MSPs – your start in Security Operation Services
Andreas Bechtold
Chief Revenue Officer, Infinigate Group
11h35 - 16h05
Technology Sessions
Leading MSP vendors present solutions and tools to tweak and expand your services.
12h30 - 14h00
Lunch break & visiting the exhibition
14h00 - 17h05
Regional MSP Best Practice Sessions

Please click on a country flag to show the respective program.
17h15 - 17h30
Closing session